AB CartingAB CartingAB Carting
(Mon - Friday)
Monroe & Surrounding Areas


Frequently Asked Questions

Learn More From Our Common Questions…

Who We Are

What types of services do your provide?

We offer a wide variety of waste disposal services including roll off dumpsters, commercial dumpsters, compactors, curbside collection and landfill services.

Can I place an order on the phone?

Yes. You can call us toll free at (203) 880-5465 to place an order over the phone.

Are you licensed and insured?

Yes. AB Carting is fully licensed and insured in case of damage or injury.

Can I change my delivery address?

If your delivery address has changed, please contact us to update your order and verify the price. Since your quoted price includes delivery fees, your price may vary if the address has changed.

Dumpster FAQ

How do I change or cancel my order?

Simply call us with any changes. Please have your receipt and order number available for cancellation or changes to your order. All changes must take place one business day in advance to allow for processing. Cancelled orders may incur a cancellation fee; as terms and conditions apply.

How much space do I need for the dumpster and delivery?

Please refer to the dumpster dimensions listed on this site for each dumpster type. It is recommended that you provide space to accommodate double the amount of the width and height of the dumpster to assure adequate height and space clearance. Also consider an additional 10’ for the door that swings open at the back of the dumpster.

How far in advance to I need to order?

When ordering online, you will see dates available for delivery on the calendar. All online orders must happen at least one business day in advance to allow for processing, as terms and conditions apply. Please note there is no guaranteed delivery time, so if a dumpster is needed first thing in the morning, schedule delivery for the day prior to ensure it is in place ahead of schedule.

Is service available 24 hours?

Yes! You can order online anytime, however, all online orders must occur at least one business day in advance to allow for processing, as terms and conditions apply.

What if I need an extra haul?

You can have additional hauls with your order. Please note you will be charged the full initial quoted amount for each additional service to the dumpster. However, your order confirmation email may contain a promotional code for discounts on additional service.

What if the driver comes for delivery/removal and I am not ready for the dumpster to be delivered or removed?

An extra trip charge will create an additional charge from the initial quote. You will be charged for any additional trips, per the terms and conditions.

Is it necessary for someone to be there when they deliver or remove my dumpster?

It is not necessary to have someone onsite for delivery or removal of the dumpster. However, please be as detailed as possible when answering the delivery questions, as the driver will use their judgment and place the dumpster in the safest accessible area. If an onsite contact is not available for delivery, you will be responsible for all charges involved with relocation of the dumpster should it be necessary.

For removal; customer agrees to provide unobstructed access to the dumpster on the scheduled pick-up day; if dumpster is inaccessible, customer is subject to additional pick-up charges, as terms and conditions apply

Curbside Collection FAQ

What is automated collection services?

Automated collection service consists of specially-designed wheeled roll carts and automated collection vehicles with mechanical arms operated by the driver in the cab of the truck.

In an automated collection system, the mechanical arm grabs, lifts, empties, and returns the container to the ground without the roll cart being touched by the driver.

What will the new service start?

Instruction packets will be delivered with the carts that will include the date your new service will start, collection days, and directions for properly setting out the containers.

Will my collection day change?

Instruction packets will be delivered with the carts that will include the date your new service will start, collection days, and directions for properly setting out the containers.

How and when will the roll carts be distributed?

Carts will be delivered before service is scheduled to begin.

What size roll carts will be provided?

The dimensions of the roll carts are approximate:

96 Gallon Totter cart: 35.25” x 29.75” x 43.25”
By comparison, the typical 32-gallon container which most people use for manual collection is 33 inches high by 26.5 inches wide by 26.5 inches deep.

Why was the 96-gallon cart determined as the standard size for garbage?

Although some households may not regularly generate that amount of garbage, there are times (holidays, big purchases with a lot of packaging, entertaining etc.) when residents will need the full capacity. In order to be collected, all items must fit in the roll carts.

How do I use the roll carts?

There must be at least 3 feet of clearance around the roll cart at curbside in order for the trucks to be able to pick up the roll carts. Instructions on cart use and collection days will be provided with the carts when they are delivered.

What if the roll cart needs repair?

Contact us and we will repair or replace a roll cart within three days from the date of request for repair, or on your next garbage collection day.

What if my roll cart is lost, stolen or missing?

Contact us, a Sheriff’s report will be filed, and a replacement roll cart will be delivered by the Franchise Collector within three days from the date of notification or on your next garbage collection day.

What do I do with my old trash cans?

Residents are encouraged to keep their old trash cans for yard waste or other household purposes. Unwanted cans can be placed curbside for collection with a note asking your service provider to take the cans.